Ford promised long-term care residents an average of four hours of daily direct care by 2024-25
“This is a gold standard in the long-term care sector. And we won't settle for anything less.”
Doug Ford, · News conference, Trillium Health Partners, Mississauga
What happened · Aug 13, 2025
The legislated provincial average of four hours by March 31, 2025 was missed (3 hours 49 minutes, 95.5% of the goal, for 2024-25), but the government reported reaching 4 hours 5 minutes in April–June 2025.
The Fixing Long-Term Care Act, 2021 set yearly targets ending with a provincewide average of four hours of nurse and PSW care per resident per day by March 31, 2025. The first two interim targets were met, but the third-year target (3 hours 42 minutes) was missed, and for 2024-25 the ministry reported 95.5% of the four-hour goal (3 hours 49 minutes), a shortfall CBC/The Canadian Press reported on Aug. 13, 2025. On Oct. 16, 2025 the government said residents received an average of 4 hours 5 minutes of PSW and nursing care in the first quarter of 2025-26, so the target was reached a few months late. The figures are provincial averages, not a per-home or per-resident guarantee.